Signature HealthCARE of Ridgely Rehab and Wellness Center

Signature HealthCARE of Ridgely Rehab and Wellness Center

Ridgely, TN, US, 38080


We are hiring a Facility Liaison!

Situated in a small picturesque community nestled between Reelfoot Lake and the Mississippi River, Signature HealthCARE of Ridgely Rehab & Wellness Center is a 100-bed skilled nursing and rehabilitation center conveniently located within a quarter mile of Highway 78.

Two state-of-the-art hospitals are only a few short miles from the facility. Signature HealthCARE of Ridgely Rehab & Wellness Center provides a safe, secure environment for those in need of medical care, and we also specialize in customized dementia and behavioral care for cognitively impaired residents.

Services are provided to individuals requiring assistance with activities of daily living, to those who are basically independent but have physician-ordered medical needs, and to those who require total assistance with all of their daily needs. A welcoming environment that is beautifully appointed and well maintained provides a nurturing setting for a holistic approach to medical care.

Signature HealthCARE is a family-based healthcare company that offers integrated services in 8 states across the continuum of care: skilled nursing, rehabilitation, assisted living, memory care, cognitive care, and telemedicine.

A growing number of our centers are earning quality assurance accreditation and pioneering person – directed care. Many of our skilled nursing facilities have achieved a 4 or 5-star overall rating from the Centers for Medicare & Medicaid Services. Additionally, we have been awarded as a certified Great Place to Work for three years in a row and Modern Healthcare’s “Best Places to Work!”

· Conduct on-site evaluations of
patient referrals and complete daily sales calls on target market and referral
· Represents one facility.
· Responsible for identifying needs
of the patients/families and directing referrals to facilities.
· Identify the needs of the target
market and represent the facilities at community partner meetings.

qualifications you will need

  • Minimum
    of two (2) years’ experience with outside direct sales; healthcare preferred.
  • Two
    (2) years sales and/or marketing experience a plus and case management
    experience preferred.
  • Must
    understand long-term care business, including census and quality mix goals and
    referral expectations.
  • Demonstrated
    intermediate to advanced skills in Microsoft Office Suite.
  • Effective
    verbal and written English communication skills.
  • Demonstrated
    intermediate to advanced skills in Microsoft Word, Excel, Power Point and
    Outlook, Internet and Intranet navigation.
  • Highest
    level of professionalism with the ability to maintain confidentiality.
  • Ability
    to communicate at all levels of organization and work well within a team
    environment in support of company objectives.
  • Customer
    service oriented with the ability to work well under pressure.
  • Strong
    attention to detail and accuracy, excellent organizational skills with ability
    to prioritize, coordinate and simultaneously maintain multiple projects with
    high level of quality and productivity.
  • Strong
    analytical and problem solving skills.
  • Ability
    to work with minimal supervision, take initiative and make independent
  • Ability
    to deal with new tasks without the benefit of written procedures.
  • Approachable,
    flexible and adaptable to change.
  • Function
    independently, and have flexibility, personal integrity, and the ability to
    work effectively with stakeholders and vendors.

How you will spend your Time:

  • Make daily sales calls per business development
    plan targets and goals, to include entering into the Customer Relations
    Management system.
  • Generate referrals for facilities to support
    their census and quality mix goals.
  • Assist with development and execution of
    strategic and development plans to include: analyzing the local healthcare
    systems to identify market opportunities; marketing our facilities’ core
    competitive advantages; building a core selling message; and coordinating
    selling strategies and tactics with our facilities.
  • Conduct on-site patient evaluations in a timely
    manner after receiving inquiries with appropriate follow up.
  • Develop and maintain a positive working
    relationship with facility staff to identify and support their needs.
  • Conduct bedside sales to determine transitional
    needs and provide education with the patient/family regarding facility services
    and admissions standards.
  • Collaborate with facility to understand and
    operationalize census and quality mix goals and referral process expectations.
  • Responsible for making recommendations regarding
    managing patient care per formulary.
  • Communicate with the facility administrator to
    ensure customer expectations are exceeded and alleviate customer issues and complaints,
    if applicable.
  • Build relationships with program managers and
    directors in the market.

Signature HealthCARE has a vision to radically change the landscape of healthcare forever. It’s more than a corporation… it’s a Revolution. We are currently seeking an innovative and progressive leader to join the mission as our Facility Liaison.

Signature HealthCARE is an industry leader in post-acute, long term care and rehabilitation services. We operate more than 75 locations across 8 states employing over 8,500 Stakeholders (our thoughtful and loving employees).

A growing number of Signature centers are earning Five-Star ratings from the Centers for Medicare & Medicaid Services. We were also named one of Modern Healthcare’s “Best Places to Work” three times! Signature’s culture is unparalleled and founded on three pillars: Learning, Spirituality, and Innovation. Come see what the Revolution is all about!

SignatureHealthcare is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.