Signature Healthcare Home Office

Signature Healthcare Home Office

Columbus, OH, US,


For additional information, please contact:
Hillary Pinson, SR Director of Talent Acquisition

“Road Warrior “

This Signature Care Consultant (SCC) will provide oversight and guidance to staff in assigned facilities. The ideal SCC candidate would be a licensed Registered Nurse (RN) with at least 3 years of related experience in long term care setting.  

Signature HealthCARE is a family-based healthcare company that offers integrated services in 8 states across the continuum of care: skilled nursing, rehabilitation, assisted living, memory care, cognitive care, and telemedicine.

A growing number of our centers are earning quality assurance accreditation and pioneering person – directed care. Many of our skilled nursing facilities have achieved a 4 or 5-star overall rating from the Centers for Medicare & Medicaid Services. Additionally, we have been awarded as a certified Great Place to Work for three years in a row and Modern Healthcare’s “Best Places to Work!”

Essential Duties and Responsibilities:

  • Meet physical and sensory requirements stated below and be able to work in the described environment.
  • Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment.
  • Conduct mock surveys to assess facility’s regulatory/clinical compliance and review all findings with Administrator/DON.
  • Review facility past performance surveys and quality indicator reports prior to the pre-survey.
  • Accurately and timely record observations during the survey regarding staff/residents interaction and/or dietary, environmental and life safety issues.
  • Ensure that compiled findings are supported by facts 100% of the time.
  • Conduct surveys on bi-annual basis or more often, as needed.
  • Assist staff with development and follow-up of a plan of action to correct any identified regulatory issues.
  • Conduct clinical compliance review and visit every 4-6 weeks.
  • Act as a liaison between Home Office and facility.
  • Promote and contributes to extending home office mission, policies, and budgeting.
  • Facilitate and Foster Interdisciplinary approach to resident care.
  • Validate LOC for Medicare and Medicaid.
  • Evaluates nursing PPD, staffing model, and scheduling process.
  • Conduct utilization review of Medicare A and B for a sample of residents.
  • Actively participate in assigned Facility Advisory Board and follow-up on regional assignments as an outcome of the FAB review.
  • Written reports will be consistently completed when conducting pre-surveys or interim reviews.
  • Required survey reports will be submitted within (5) working days after survey or interim visits are completed to Administrator, Supervisor and required Home Office Administrative Staff.
  • Prepare Facility Visit Report on-site and review with Administrator and DON.
  • Facility Compliance Reports and Facility Visit Reports will be submitted to Supervisor and required Home Office Administrative Staff within five (5) working days after visit.
  • Written reports are correctly compiled according to Home Office policy and procedures.
  • Assist facility staff with information whenever requested.
  • Act in the role of consultant for region assigned (i.e., unusual occurrences, clinical issues, etc.).
  • Conduct survey and interim visits, pre and post conferences with facilities in clear and concise manner.
  • Guarantee confidential materials and information are never disclosed or made accessible to unauthorized personnel.
  • Conduct mock surveys to assess facility’s regulatory/clinical compliance and review all findings with Administrator/DON.
  • Other special projects and duties, as assigned.

Job Requirements:

  • Active RN License and currently registered in state employed.
  • Minimum of three (3) years related experience; supervisory experience preferred.
  • Experienced in physical and functional adult patient assessment.
  • Possess working knowledge of Medicare, Medicaid and Managed Care coverage, referral, and reimbursement methods.
  • Effective verbal and written English communication skills.
  • Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
  • Highest level of professionalism with the ability to maintain confidentiality.
  • Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.

Signature Healthcare is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.

Based out of our Louisville Home Office corporate environment.