How you will make a difference

Oversee assigned facility operations within a Region utilizing hands on attribute’s whose strengths include facility turnaround, team building, and customer service. Continuously drive operational improvements and turnaround under performing locations.

How you will spend your time

• Utilize “Data Points” to identify performance opportunities and drive best practices. 
• Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
• Plan, develop, and implement company programs in conjunction with the company’s operational budget and state and federal regulations.
• Management duties include, but are not limited to, hiring, training, and developing, coaching, counseling, and managing department staff.
• Partner and collaborate with senior and regional clinical and operations teams.
• Develop a service centric culture for both internal and external customers.
• Maintain knowledge of CMS Quality rating systems; Lead and assist facilities with plans for improvement of facility ratings.
• Provide guidance and leadership throughout surveys or complaint investigations.
• Other duties, as assigned.

The qualifications you will need

• LTC experience required
• Current/active state Nursing Home Administrator license in state operating. 
• Must be willing to travel extensively both regional and overnight as needed.
• Current/active Certified Nursing Assistant (CNA) License or obtained within six (6) months after date of hire, unless currently an active licensed clinician in the state. 
• Minimum of three (3) years related experience and one (1) to two (2) years management/supervisory experience.
• Bachelor’s degree in Business Administration, Health Care Administration, Accounting, or related field, required.
• Effective verbal and written English communication skills. 
• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet, and Intranet navigation.