Signature Healthcare

Signature Healthcare

Elizabethtown, KY, US,


Signature HealthCARE (SHC) is an industry leader in post-acute, long term care and rehabilitation services. We operate over 115 locations across 10 states employing over 17,000 Stakeholders (our thoughtful and loving employees).Our Sacred Seven Values of Heroism, Compassion, Teamwork, Respect, Integrity, Patience and Positivity make this an incredible place to serve and make a difference in the lives of our patients, residents, Stakeholders and communities.:

Signature HealthCARE is a family-based healthcare company that offers integrated services in 10 states across the continuum of care: skilled nursing, rehabilitation, assisted living, memory care, home health, cognitive care, and telemedicine.

A growing number of our centers are earning quality assurance accreditation and pioneering person – directed care. Many of our skilled nursing facilities have achieved a 4 or 5-star overall rating from the Centers for Medicare Medicaid Services. Additionally, we have been awarded as a certified Great Place to Work for three years in a row and Modern Healthcare’s “Best Places to Work!”

How you will make a difference

* Perform administrative functions in support of the Lead Workforce Management Specialist and the facilities in a timely manner in order to enhance the effectiveness of the facility and the organization as a whole.
* Provide support in functional areas which may include filing, special copying projects, resolving customer service concerns and other general administrative duties as required.

How you will spend your time

* Meet physical and sensory requirements stated below and be able to work in the described environment.
* Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
* Develop, maintain, and generate reports using HRIS software including scheduling tools.
* Track attendance in scheduling software and provide attendance reports to facility leadership.
* Proactively keep the Senior Workforce Management Specialist up to date on all staffing concerns.
* Create and maintain schedules for the assigned region(s) and/or assigned locations.
* Escalate customer service concerns to the Senior Workforce Management Specialist and assist in resolving concerns.
* Analyze staffing levels for assigned areas and work with locations to proactively resolve potential staffing issues.
* Analyze labor data and collaborate with assigned area(s) and/ or assigned locations to manage overtime and external agency usage.
* Assist assigned area(s) in filling staffing needs utilizing HRIS software and tool as applicable.
* Coordinate scheduling software training as needed for facility leadership and direct care stakeholders.
* Participate in an on-call rotation and provide support, as needed.
* Other special projects and duties, as assigned.

The qualifications you will need

* Meet physical and sensory requirements stated below and be able to work in the described environment.
* High school diploma or GED required.
* Minimum of (2) years long term care or related health care experience.
* Effective verbal and written English communication skills.
* Demonstrated advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet, and Intranet navigation.
* Highest level of professionalism with the ability to maintain confidentiality.
* Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
* Customer service oriented with the ability to work well under pressure.
* Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
* Strong analytical and problem-solving skills.
* Ability to work with minimal supervision, take initiative and make independent decisions.
* Ability to deal with new tasks without the benefit of written procedures.
* Approachable, flexible, and adaptable to change.
* Function independently, and have flexibility, personal integrity, and the ability to work effectively with stakeholders and vendors.

Your work environment

* You’ll work mostly indoors on floors that are tiled or carpeted.
* You’ll be around other co-workers, residents, and their guests.
* You’ll have possible exposure to occasional slippery floors, chemicals, sharp objects, and hazardous materials and waste (including human), blood borne pathogens, and communicable diseases.
* You’ll be around possible high-stress medical and/or life-threatening situations.

Physical and Sensory requirements

* This role requires moderate physical activity.
* Requires handling of average-weight objects up to twenty-five (25) pounds.
* Standing and/or walking for more than two (2) hours per day.
* Sitting for more than two (2) hours at a time.
* Bending and/or stooping for more than one (1) hour at a time.
* Requires writing and/or computer work with repetitive typing and concentrating on computer screen and/or documents for more than two (2) hours at a time.

SignatureHealthcare is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.