Signature HealthCARE LLC

Signature HealthCARE LLC

Louisville, KY, US, 40299

Description:

Signature HealthCARE is a family-based healthcare company that offers integrated services in 10 states across the continuum of care: skilled nursing, rehabilitation, assisted living, memory care, home health, cognitive care, and telemedicine. A growing number of our centers are earning quality assurance accreditation and pioneering person – directed care. Many of our skilled nursing facilities have achieved a 4 or 5-star overall rating from the Centers for Medicare Medicaid Services. Additionally, we have been awarded as a certified Great Place to Work for three years in a row and Modern Healthcare’s “Best Places to Work!”

Signature HealthCARE is a family-based healthcare company that offers integrated services in 10 states across the continuum of care: skilled nursing, rehabilitation, assisted living, memory care, home health, cognitive care, and telemedicine.

A growing number of our centers are earning quality assurance accreditation and pioneering person – directed care. Many of our skilled nursing facilities have achieved a 4 or 5-star overall rating from the Centers for Medicare Medicaid Services. Additionally, we have been awarded as a certified Great Place to Work for three years in a row and Modern Healthcare’s “Best Places to Work!”

How you will make a difference

* Perform administrative functions in support of the Lead Workforce Management Specialist and the facilities in a timely manner in order to enhance the effectiveness of the facility and the organization as a whole.
* Provide support in functional areas which may include filing, special copying projects, resolving customer service concerns and other general administrative duties as required.

How you will spend your time

* Meet physical and sensory requirements stated below and be able to work in the described environment.
* Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
* Develop, maintain, and generate reports using HRIS software including scheduling tools.
* Track attendance in scheduling software and provide attendance reports to facility leadership.
* Proactively keep the Senior Workforce Management Specialist up to date on all staffing concerns.
* Create and maintain schedules for the assigned region(s) and/or assigned locations.
* Escalate customer service concerns to the Senior Workforce Management Specialist and assist in resolving concerns.
* Analyze staffing levels for assigned areas and work with locations to proactively resolve potential staffing issues.
* Analyze labor data and collaborate with assigned area(s) and/ or assigned locations to manage overtime and external agency usage.
* Assist assigned area(s) in filling staffing needs utilizing HRIS software and tool as applicable.
* Coordinate scheduling software training as needed for facility leadership and direct care stakeholders.
* Participate in an on-call rotation and provide support, as needed.
* Other special projects and duties, as assigned.

The qualifications you will need

* Meet physical and sensory requirements stated below and be able to work in the described environment.
* High school diploma or GED required.
* Minimum of (2) years long term care or related health care experience.
* Effective verbal and written English communication skills.
* Demonstrated advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet, and Intranet navigation.
* Highest level of professionalism with the ability to maintain confidentiality.
* Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
* Customer service oriented with the ability to work well under pressure.
* Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
* Strong analytical and problem-solving skills.
* Ability to work with minimal supervision, take initiative and make independent decisions.
* Ability to deal with new tasks without the benefit of written procedures.
* Approachable, flexible, and adaptable to change.
* Function independently, and have flexibility, personal integrity, and the ability to work effectively with stakeholders and vendors.

Your work environment

* You’ll work mostly indoors on floors that are tiled or carpeted.
* You’ll be around other co-workers, residents, and their guests.
* You’ll have possible exposure to occasional slippery floors, chemicals, sharp objects, and hazardous materials and waste (including human), blood borne pathogens, and communicable diseases.
* You’ll be around possible high-stress medical and/or life-threatening situations.

Physical and Sensory requirements

* This role requires moderate physical activity.
* Requires handling of average-weight objects up to twenty-five (25) pounds.
* Standing and/or walking for more than two (2) hours per day.
* Sitting for more than two (2) hours at a time.
* Bending and/or stooping for more than one (1) hour at a time.
* Requires writing and/or computer work with repetitive typing and concentrating on computer screen and/or documents for more than two (2) hours at a time.

SignatureHealthcare is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.